Frequently Asked Questions

You can signup with the 14-day trial plan and have access to easycast. This plan helps you familiarize yourself with our platform. It's also an excellent way to experiment with uploading and encoding your video content and setup a channel for streaming to get an accurate idea of your monthly bandwidth requirements.

The 14-day trial plan comes with (HERE GOES THE FEATURES)

There's no commitment and, when the trial is over, you can choose to subscribe to one of our plans or you can simply walk away and your account will expire and be scheduled for deletion.

We accept VISA, MASTERCARD and AMERICAN EXPRESS.

All our monthly payment options are pay-as-you-go. You can also upgrade, downgrade or cancel your subscription anytime.

If you choose our annual subscription plan you pay in advance for the year. You can choose to cancel or renew at the end of each year.

You can have up to 5 registered cards in your account. You can update your credit card information in your "billing" section.

If your plan is "limited" your account will be suspended. You can choose between these options:

  • Updgrade your subscription plan
  • Remove content some videos from your account
  • Wait until your next billing cycle
Your account will be suspended, and you'll have 15 days until Easycast set as "canceled" your account. We will proceed to delete all your videos and streaming configurations.
Bandwidth is the amount of data that can be transmitted in a fixed amount of time or range. Every time someone presses play on your videos, data gets passed from our servers to their browsers, which is counted as bandwidth.

We support the following formats:

  • .mp4
  • .mov, .qt (Apple QuickTime)
  • .flv, .f4v (Adobe Flash)
  • .wmv, .asf
  • .avi (A/V Interleave)
  • .m2v, .m1v
  • .mpg, .mpeg
  • .vob
  • .m3u8
  • .ts, .m2ts, .m2t, .mts
  • .3gp
  • .moov
  • .movie
  • .divx
  • .xvid
  • .mxf
  • .mkv
  • .asf

For video:

  • Apple ProRes
  • AVC / H.264 (Baseline, Main, High)
  • HEVC / H.264
  • MPEG-2 (4:2:0, 4:2:2)
  • VC-1 (Simple, Main Advanced)

For audio:

  • AAC-LC / AAC-HEV1 / AAC-HEV2
  • Dolby Digital (AC-3), AC-3 Passthrough
  • DTS Express
  • Dolby Digital Plus (E-AC-3), E-AC-3 Passthrough
  • Uncompressed WAV, AIFF
  • WMA2

Through our console we support up to 5GB. Using our special desktop plugin up to 5TB.

Easycast has partnered with Verizon Digital Media Services to provide the Content Delivery Network (CDN)

Yes, you can easily integrate advertising to your video content.